Terms and Conditions
Terms and Conditions
Thank you for choosing a Le Forge product...
Each piece is individually made by our own craftspeople from steel and wire and then hand finished to achieve the distinctive Le Forge look. Our unique designs and finishes are part of the Le Forge appeal requiring care to keep and protect their appearance.
Our staff can advise on which product and finish is suitable for your needs.
A galvanised finish is required for furniture to be used outdoors. We recommend the application of Penetrol (available in selected hardware stores) as required to maintain and protect the finish.
To inhibit rust on our polished steel, we use and recommend Penetrol to be applied as often as appropriate to your location, more often if near sea and salt conditions. Our ‘rust’ finish (special order) does require maintenance, which we advise and discuss at time of the time of purchase or through your Designer.
Tin furniture and products are not to be left outdoors and should be kept dry and used indoors only unless galvanised, our Rust finish requires maintenance please ask Le Forge or your Designer the best way.
Le Forge is not responsible for the condition of furniture that has had inappropriate use.
As each product is handmade, sizes and finishes may vary slightly and any imperfections are part of their beauty and not to be considered a fault.
Once furniture has been purchased the client is responsible for protection to flooring, rugs etc.
Depending on usage, products with paint finishes applied to them may have paint chipping occur - this is a natural occurring patina. If you don't like this look we can advise on touch up information if required.
Marble/Glass Table Tops
Le Forge table bases are available with or without table tops.
We supply 20mm 2nd level marble which may have imperfections but our competitive buying price is passed on to our clients.
We supply 12mm clear float glass, with a polished edge. We can obtain a quote for other special glass requirements, if needed.
We supply hand poured cement with a rounded edge, please ask the best way maintain your top.
Our antiques and original pieces are sold in "as is", "one off" condition. As with all furniture, antique and timber items require appropriate care - further information may need to be checked with a relevant specialist or restoration company. Le Forge take no further responsibility after purchase.
Prices may change without notification. We require full payment for goods and freight prior to dispatch from Le Forge.
Confirmation of your order by deposit is final. In instances where we are waiting for items to arrive dates are given in good faith, although we cannot be responsible for unforeseen delays in manufacture or shipping. All ordered items that are in stock must be fully paid for and collected or delivered within 6 weeks, unless otherwise arranged. Products must be inspected when leaving the premises or at time of delivery for condition of the goods. If goods are not paid in full within the above mentioned time frame, the item(s) will be returned to stock for sale and the deposit will be made available to the purchaser to use against a future purchase. Customised orders cannot be cancelled or changed once a deposit has been made, collected or delivered goods cannot be returned.
It is the designer/retailer’s responsibility to advise the appropriate finish and general care information for their client’s requirements and to convey to them all relevant information needed (ie; indoor/outdoor finish/2nd level marble) and stock maintenance from this warranty sheet. Le Forge will not be responsible for inappropriate care or lack of maintenance. Any subsequent or further enquiries, requests, or communication must be conducted via the initial contact being the designer, stylist, agent or retailer. Le Forge are not responsible nor liable for direct communication with any further or subsequent parties ie the client of the client.
Email & Internet Orders & Phone Orders (for goods ordered unseen)
All internet orders are to be paid by credit card or direct bank deposit. Your written or verbal purchase request is confirmation of your order and we do not exchange or refund for change of mind. Please see freight information on this sheet for receiving of goods.
Collections / Delivery / Freight
When collecting, the purchaser is responsible for checking condition of goods prior to leaving Le Forge premises - care and responsibility from then is with the purchaser once removed from the premises, including couriers and transport arranged by the purchaser.
We offer a competitive delivery service - charged as a one man rate, a double fee is charged if a second delivery person is required.
We do not and are not responsible for moving goods that are not Le Forge products.
If a delay eventuates due to customers not being able to take delivery on the scheduled dispatch date, goods will be returned to Le Forge with a return delivery fee charged to the warehouse and a second delivery fee will be required to make the delivery.
Please discuss covering items being freighted with your insurance company We are not responsible for any damages incurred by any freight companies used and any claims MUST go directly to them. The client is responsible for all freight/handling charges and insurance for goods being sent. Goods must be checked for condition at the time of delivery and the freight company MUST be advised of any damages AT THE TIME OF DELIVERY as no further claim can be made after this. Any additional costs incurred in freight and handling are to be paid by the client.
Website order disclaimer
The Website is owned by Le Forge 48051204034. Every reasonable effort will be made to ensure that all featured merchandise is available but interuption to supply may occur. Le Forge reserves the right to vary specifications and design, or use alternative materials or products, as maybe deemed necessary at anytime without prior notice. Please take time to review our Terms and Conditions when purchasing products from our Website, as your purchase of products from our site, consitutes you're agreeing to our terms and conditions and being bound by them. Do not use the Le Forge Website if you do not agree to the Terms and Conditions.
The information on this Website is for general information only and may contain technical inaccuracies or typographical errors. Le Forge does not accept any responsibility for the information or accuracy provided on the Website. use of any information from this website is at your own risk.
Le Forge will not be liable to any party for any direct or indirect consequential damages arising from the use of Website.